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Brought to you by Health New Zealand | Te Whatu Ora – Southern and WellSouth primary health network

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Te Hau o Te Ora

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    Te Hau o Te Ora is a joint venture between WellSouth Primary Health Network, Hokonui Runanga and Awarua Whanau Services. We deliver primary care services similar to those delivered by general practice and mana whenua mandated Māori health providers.  

    Our services include General Practitioner via Telehealth and Virtual consultation, Nurse led services, Health Improvement Practitioner and a Health Coach.  We work closely with our joint venture partners to ensure that our patients receive access to all support that we are able to collectively provide.

    We are a Very Low Cost Access service.

    COVID-19 Vaccination

    Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

    Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

    Staff

    General Manager: Amy de Vries

    Service Manager: Bob Glassey

    Doctors: Virtual Health and Telehealth Services available

    Nurse Practitioner: Kirsty

    Nursing Staff: Kate and Avon

    Receptionists:  Cherie, Ann-Marie and Carla

    Health Improvement Practitioner: Liz

    Kaiawhina Health Coach: Melissa

    Services Provided

    Immunisation

    Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

    Service types

    • Pregnancy vaccinations
    • Childhood immunisation programme
    • 45 year old vaccinations
    • 65 year old vaccinations
    • Adult flu vaccine
    • Child flu vaccine
    • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
    • Human Papillomavirus (HPV) vaccine
    • Measles / Mumps / Rubella (MMR) vaccine
    • Meningococcal vaccine
    • Shingles vaccine
    Adult and Child Medical Care

    Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

    ECG

    An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

    Repeat Prescriptions

    Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

    Telehealth Consultation

    A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

    Service types

    • In person consultation preferred, but virtual consultation provided as required
    Cervical Screening

    All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

    There are now more options for how you have cervical screening done:

    • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
    • a cervical sample taken by a healthcare professional (used to be known as a smear test).

    Talk with your healthcare provider to decide which option is best for you.

    If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

    If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

    For more information: Cervical screening | Time to Screen - National Screening Unit

    Health screening
    Liquid Nitrogen

    Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
    Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

    For more information click here.

    Patient Portal

    A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

    Sexual and reproductive health
    Weight loss management
    This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered.

    Age groups

    • Child / Tamariki
    • Youth / Rangatahi
    • Adult / Pakeke
    • Older adult / Kaumātua

    How do I access this service?

    • Contact us
    • Make an appointment
    • Enrolled patients

    Fees and Charges Categorisation

    • Fees apply
    • Discounts available

    Disability Assistance

    • Provision for wheelchair access
    • Provision for longer appointment time
    • Decision making encouragement
    • Assistance with mobility
    • Provision of spacious environment for mobility