Kōrero Mai - Patient Service

Find out about the Kōrero Mai Whānau Escalation Process

Otago and Southland health service information is moving home. On May 29, information about our hospitals and health services will be available on Health New Zealand's website - visit info.health.nz/Otago-Southland

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Do you need help?

In an urgent medical emergency,
call 111

Do you have questions or need medical advice? To talk to registered nurses at Healthline,
call 0800 611 116

In a mental health emergency,
call 0800 46 78 46

Need to talk? To connect with a professional counsellor for free,
call or text 1737

If you think your child has been poisoned,
call 0800 764 766

In the case of sexual harm,
call 0800 044 334

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Latest news

Wednesday, 16 Apr 2025

Community feedback sought on Southern mental health and addiction day programmes

Health New Zealand is seeking feedback on its mental health and addiction day programmes in Otago-Southland.

Media release
Thursday, 10 Apr 2025

South Island patient emails are not spam - Health New Zealand

Health New Zealand is significantly improving the way it communicates with South Island patients by introducing an email-based system to send appoi

Media release
Tuesday, 8 Apr 2025

Health New Zealand Southern joins Hidden Disabilities Sunflower programme

Health New Zealand Southern is now a proud member of the Hidden Disabilities Sunflower programme, which enables healthcare staff to recognise and support people with an invisible disability.

Media release
Thursday, 27 Feb 2025

"Nothing beats being close to home" – Mobile surgical unit serves more than 1500 people in Ōamaru

A mobile surgical unit in Ōamaru has now helped more than 1500 people receive care closer to home.

Media release
Wednesday, 18 Dec 2024

Southern junior doctors’ tikanga initiative a first for Aotearoa

A new tikanga initiative to ensure medical staff can access a kit of dedicated equipment for confirming deaths has been rolled out across hospitals in Otago and Southland by the Southern Māori House Officers’ Working Group.

Media release