Consumer engagement
Health Quality & Safety Commissions Code of Expectations can be found here https://www.hqsc.govt.nz/assets/Consumer-hub/Publications-resources/HQSC_Code-of-expectations_English_Final.pdf and is the guiding document for Southern's Consumer Engagement since it became law in 2022.
In addition, the locally developed CHC Community, Whānau and Patient Engagement Framework Roadmap is focused on staff involving community, whānau and patients in decision-making throughout the Southern health system.
The CHC Engagement Framework to guide staff for engaging patients, whānau and community members.
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Find out about projects that Consumer Advisors are involved in.