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Brought to you by Health New Zealand | Te Whatu Ora – Southern and WellSouth primary health network

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Consumer engagement

Health Quality & Safety Commissions Code of Expectations can be found here and is the guiding document for Southern's Consumer Engagement since it became law in 2022. 

In addition, the locally developed CHC Community, Whānau and Patient Engagement Framework Roadmap is focused on staff involving community, whānau and patients in decision-making throughout the Southern health system. 

CHC Engagement Framework

The CHC Engagement Framework to guide staff for engaging patients, whānau and community members.


Do you want to be involved? - become a Consumer Advisor

Find out about projects that Consumer Advisors are involved in.