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Fiordland Community House

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    We are a "hub of community services" providing the Te Anau and Fiordland area with a host of social services.

    The services we provide are listed below:

    Services Provided

    Assistance with accessing government & community organisations

    Heartland Services - our co-ordinator will help you:

    • Arrange face-to-face meetings with any of the services that use our centre
    • Identify and obtain the government applications/forms you need
    • Access government and community websites and publications
    • Help with inquiries for IRD, Work & Income, Immigration, Department of Corrections, Department of Internal Affairs, Ministry of Social Development
    Employment support
    Advocacy

    Our Community Family worker  and Community Connector advocate for a strong and health community.

    Facilitating community activities

    Our Community Family worker co-ordinates or facilitates activities to fulfil individual, family or community needs that are brought to our attention.

    Click here to see the programmes run by the community family worker.

    Abuse and violence support

    We also have a number of organisations who visit the Fiordland Community House to provide their services including Jubilee Budget Services, Mole Map, Loss and Grief Centre, Primary Mental Health - Brief Intervention, Autism Southland, Epilepsy NZ, Smokefree Southern, ACC Counselling, NZ Transport AA Mobile Unit (Drivers Licensing Unit),  Southland Community Law, Alcohol & Drug Service, Fiordland Justice of the Peace, APM Employment Consultant, Adventure Development, ABLE Mental Health Support. 

    We can advise when these services will next be visiting.

    Service types

    • Conflict resolution mediation
    • Counselling
    • Education programmes
    • Family violence intervention
    • Information and support
    • Referral to specialist services
    • Support groups
    Counselling
    Alliance Counselling: Provides counselling to individuals, couples and families in the Fiordland area. Self referrals are available.
    Office/meeting room hire

    Our offices/meeting rooms are available for hire on a permanent or casual basis. Read more here

    Social work

    Our Community Family worker & Community Connector can provide social work support.

    Budgeting and help with debt

    We have Jubilee Budget Services visiting our centre monthly - self & agencies referrals available.

    Legal / civil services

    We have visiting Community Law lawyers on request.

    Fiordland Justices of the Peace have weekly visits for document certification every Tuesday from 12noon - 1.30pm.

    Service types

    • Consumer rights
    • Legal advice
    • JP service
    Community Connection Service

    If you have experienced negative effects due to Covid-19 our Community Connector is here to support you to find ways to positively move forward in these changing times, in a way that best meets your needs.

    Maybe you don't feel confident to deal with government agencies that may be able to assist you or perhaps you just need a listening ear and support to get back into life activities, our Community Connector is here to help.

    Self referrals are welcome.

    Whanau Ora Navigator
    Transport

    We run a Community Shuttle Service Monday - Friday for Health, Work & Income, IRD, Immigration and any government department appointments in Invercargill with prior bookings. 

    Charges will apply but you may be eligible for National Travel Assistance through the Ministry of Health.

    Food support
    Social services crisis assessment

    Charges

    Most of our services are free.

    For others, such as office/meeting room hire, there will be a charge.

    Age groups

    • Child / Tamariki
    • Youth / Rangatahi
    • Adult / Pakeke
    • Older adult / Kaumātua

    How do I access this service?

    • Contact us
    • Make an appointment
    • Referral
    • Walk in

    Fees and Charges Categorisation

    • Free
    • Fees apply

    Disability Assistance

    • Provision for wheelchair access