Central Lakes Family Services

We provide family violence services for adults, youth and children currently experiencing family violence, are affected by past family violence or using family violence within their family.  

We can support you to make positive change within your family. Our social workers can provide comprehensive assessments to help identify strengths and develop achievable plans to improve your situation. We help families deal with family harm, sexual harm, mild/moderate mental health, parenting strategies, maternal mental health, home based support and behaviour problems with children. We aim to empower families to change and develop long term strategies.

This service is offered to clients that need help understanding legal proceedings, Work & Income, Police and medical procedures.

CLFS provides a range of support services for anyone affected by sexual harm.  We support those who are self referred, referred by Police and medical sexual assault specialists.  Services provided include:

• Crisis telephone support for those impacted by sexual harm Mon-Fri 9am-5pm
• Telephone and face-to-face support for those impacted by current and/or historic sexual abuse/assault.
• Support through the medical examination process, Police statements and interviews, and court hearings/trials.
• Information and resources to clients, their friends and family.
• Referrals to ACC Sensitive Claims counsellors and other health professionals where appropriate, including in other regions/countries to ensure continuity of care if clients move out of our area.
• We can liaise with anyone the client wishes us to liaise with to assist their recovery, e.g., mental health services, WINZ, employers, family members, friends, Police and ACC.

Non Violence Programme

This programme is for people who have been directed by the court (as the respondent of a protection order), or by the Department of Corrections to complete a non-violence programme. The programme is designed to assist those who use to learn new skills and strategies for themselves which don’t include violence, and to understand the impact of their behaviour on their partner. The programme assists those who are committed and motivated to make some good and positive changes, to have healthier relationships.

Emergency accommodation can be provided in absolute emergencies for short periods of stay and is offered to those that are in immediate danger.

Our parenting programmes are designed to provide practical strategies, ideas and insights to inspire and equip you with your parenting journey. These are suitable for all ages and stages whether a baby, toddler, primary or high school.