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Health Care Assistants - FAQs

Health Care Assistants - FAQs

Our Health Care Assistants play a vital role within our services and the wider organisation. Supporting our nurses and other members of the health care team, this could be the ideal way to kick start (or restart) your career in health. We get quite a few questions about these roles so if you are considering applying for one of our vacancies check out some FAQs we get asked below.

What is a Health Care Assistant?

A Health Care Assistant (HCA) is an employee who works within the clinical environment to support our nurses and other clinical staff. Patient welfare is at the very top of our priority list and our HCAs play an integral role in helping us to meet our patients’ needs, and to continually raise our standards and focus our clinical resource where it is needed most.

What type of duties do the Health Care Assistants typically perform?

If you like variety and to be busy this could be perfect.  The nature of the role will vary slightly from service to service but will typically include the following duties:

  • Supporting our nurses and other members of the health care team
  • Patient supervision and/or movement
  • Clerical duties as required
  • Stock reconciliation
  • Ward maintenance

Do I need a relevant qualification to become a Health Care Assistant?

No you do not need any specific qualifications or training to become an HCA! This is therefore the ideal occupation to kick start your career in the interesting and very rewarding health sector.

What experience will I need to bring?

You will simply need to have experience dealing with people in a caring capacity. Whether that is in an occupational capacity from a former place of work or by simply caring for your children or family members. Life experience counts for a lot in this role!

Who would ideally be suited best to the position of Health Care Assistants?

We look for candidates to demonstrate they are mature, friendly, caring and enthusiastic for this type of role. Perhaps you have been out of the workforce for a while and are now looking for a unique and rewarding position. Perhaps you really enjoy working with people and would enjoy the variety this role would bring. Absolutely anyone who can demonstrate enthusiasm, reliability, initiative and has excellent communication skills would be encouraged to apply.  A sense of humour helps too!

Are there any health or physical requirements to be able to perform the role?

You will be working in our busy clinical and non-clinical environments alongside our patients, and duties will vary from day to day depending on service needs.  Some of your tasks might be considered as manual work so you’ll need to be reasonably fit and physically healthy.   

What shifts would I need to work?

Due to the nature of our workplace the majority of our HCAs work on a 24-7 roster alongside our nursing staff. Therefore you need to have a degree of flexibility to be considered. However, we do sometimes advertise for set shifts, or casual ‘as and when’ positions. Please refer to the specific advertisement you are interested in for any additional conditions.