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Waihopai Health Services

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    Waihopai Health Services strives to provide you, our patients, with a people focused, timely general medical service of exemplary quality. Our health team is committed to the maintenance of the highest professional standards.

    Waihopai Health Services encourages health promotion and disease prevention in a calm, courteous, compassionate and caring environment.

    We will help you make informed decisions about your health. Our team is available to manage your acute and chronic medical needs. The information you share with us is regarded as a privilege. We will make every effort to protect your privacy and your confidential information.

    We are proud to be locally owned and staffed by local doctors and nurses. We were established in 2001 after the amalgamation of Windsor Medical Centre - 1984 and Gladstone Medical Centre - 1988.

     

    Staff
    Our team is made up of 6 GPs (see details below under “General Practitioners”) and:

    Directors: Dr Bryant Stout, Dr Sier Vermunt and Dr Dayna More

    Practice Nurse Team Leader: RN Karen Russell.

    Nursing Staff: Bridie Agate, Sara Corbin, Karen Russell and Pam Meredith

    Administrator Manager: Lyn Clark

    Administration Team: Lyn Clark (Administration Manager) and Cindy Davis (Administrator Assistance & Clinical Support)

    Clinical Support: Barbara Pol,Toni Gibson and Rachael Katuke

    COVID-19 Vaccination

    • Anyone currently eligible can access
    • Group 1
    • Group 2
    • Group 3
    • Māori or Pasifika: age 55 and over
    • Māori or Pasifika: age 12 - 54
    • Group 4: age 30 - 64
    • Group 4: age 40 - 59

    Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

    If you are getting a flu, MMR or other vaccine, it will affect timing of the COVID-19 vaccination. Please discuss with your health provider.

    You can book using the link below or call the Covid Vaccination Healthline 0800 28 29 26 between 8am-8pm, 7 days per week.

    Practitioners

    • Dr Dayna More

      Dr Dayna More

      General Practitioner - Vocationally Registered
    • Dr Rebecca Short

      General Practitioner - Vocationally Registered
    • Dr Matthew Sloane

      Dr Matthew Sloane

      General Practitioner
    • Dr Bryan Stout

      Dr Bryan Stout

      General Practitioner - Vocationally Registered
    • Dr Lara Temple-Doig

      General Practitioner
    • Dr Su'ad Muse

      General Practitioner
    Adult and Child Medical Care

    Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

    Minor Surgery

    Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
    These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
    If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

    Repeat Prescriptions

    Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

    Liquid Nitrogen

    Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
    Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

    For more information click here.

    Immunisation

    Immunisations are provided at all primary care practices and are one of the most important services they provide. Immunisation has led to the decline of many lethal diseases including meningococcal B meningitis.

    The National Immunisation Schedule offers a series of vaccines free to babies, children, adolescents and adults. Visit the Ministry of Health website http://www.health.govt.nz/our-work/preventative-health-wellness/immunisation/new-zealand-immunisation-schedule to find out what vaccines are on the Schedule and when they are given.  Additional vaccines are provided free for certain eligible groups considered to be at high risk because of other medical conditions; find out more here http://www.health.govt.nz/our-work/preventative-health-wellness/immunisation/new-zealand-immunisation-schedule. These and other vaccines such as travel vaccines can be purchased by other people if they want them.

    Immunisations are given by a practice nurse or doctor, having ensured beforehand that the person is not ill or suffering from allergies. Risks associated with immunisation are very rare.

    Children have their own document to keep a record of these injections. Under the age of 5 this is usually their Well Child/Tamariki Ora My Health Book. The immunisation record may need to be shown, for example, when starting school or early childcare. The staff will also record the immunisation details on New Zealand’s National Immunisation Register. This computerised information system holds details of all immunisations given to children here and will alert families when immunisations are due.

    Cervical Screening

    All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 25 and 69. This includes women who have been immunised against HPV. This test detects abnormal cells which, if left untreated, could become cervical cancer. Very often these cells are made abnormal by a human papillomavirus (HPV) which is a sexually transmitted virus. Regular tests and treatment reduces the likelihood of this sort of cancer by around 90%. 

    For more information about cervical smear tests click on the link to the National Screening Unit website http://www.nsu.govt.nz/current-nsu-programmes/national-cervical-screening-programme.aspx

    ECG

    An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

    Travel Advice / Immunisations

    Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in the Auckland region. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

    Minor Accident Care

    Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

    IUCD Insertion

    An Intrauterine Contraceptive Device (IUCD) is inserted into a woman’s uterus to prevent pregnancy. Depending on the type of device, it will need to be changed after between three and five years.  
    One particular brand of IUCD is often used to reduce heavy bleeding during periods. 

    Patient Portal

    A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

    Fee comment

    Fifteen minute appointment for patients who are entitled to receive funding support as of 01/07/2021

    • Disbursement Costs additional to Consultation Fee. Click here for more information.
    Standard Consultation Fees    
    Enrolled CSC Casual CSC NO CSC
    Under 14 years no charge 0-5 Years $57.90 $57.90
    14-17 Years $13.05 6-17 Years $73.05 $78.90
    18-24 Years  $19.95 18-24 Years  $78.90 $94.65
    25-44 Years $19.95 25-44 Years $78.90 $94.65
    45-64 Years $19.95 45-64 Years $78.90 $94.65
    65 Years and Over $19.95 65 Years and Over $78.90 $94.65

    Prescriptions
     All scripts are collected in person or sent to your nominated pharmacy- $21.00.

    Charges for longer consultations, special procedures, medical supplies and letters will apply.

    Subsidies are applicable to general medical services.

    Medical Examinations for Drivers Licenses, Work place examinations etc, will incur a higher fee. Please ask for details.

     

    Payment is expected on the day of consultation. Unpaid fees will incur an administration fee of $8.00. All Debt collection fees will be the responsibility of the account holder.

    International Students and Non Resident Standard Consultation Fee

    $100.00

    Eligibility Criteria for Publicly Funded Medical Care

    Fee line

    Under 14 years
    no charge
    14-17 years
    $52.95
    18-24 years
    $61.05
    25-44 years
    $61.05
    45-64 years
    $61.05
    65+ years
    $61.05