Victim Support

24/7 support services for people affected by crime, suicide and traumatic events.

Call 0800 VICTIM (0800 842 846)

Ages: 17 years and older. We support children as part of the family/whānau or in collaboration with a child specialist.

Region: All of New Zealand. Specialist family violence services in Counties Manukau, Auckland, Waikato, and Canterbury.

Description:

Manaaki Tāngata | Victim Support provides a free, nationwide support service for people affected by crime, suicide and traumatic events in Aotearoa New Zealand. We support victims at every step of their journey, 24/7, with heart.

A crime does not have to be reported to receive support.

Our support workers provide:

• someone to listen, talk with, and support you to cope through crime, trauma, and loss
• help to answer your questions, understand your rights, and make informed choices
• someone to assist and support you at court trials, hearings, and dealing with Police and other government agencies
• help to access local support services and counselling to suit your situation
• safety planning and support for people affected by family violence and harm
• help to prepare Victim Impact Statements and attend family group or restorative justice conferences, and Parole Board hearings
• financial assistance for victims of serious crime, including sexual violence.

See here for more information.

Family violence support

• Nationwide crisis support services for victims/survivors of family violence (all genders).
• Advice about and referral to other services and support available to victims/survivors of family violence.
• Court support, including assistance with Victim Impact Statements and support for restorative justice and family group conferences.
• Financial assistance for victims of serious crime.
• Auckland, Counties Manukau, Waikato, and Canterbury - family violence intervention services, including family safety planning for male and female victims of family violence.

See here for more information on Family Violence.

Support after suicide

• Nationwide 24/7 crisis support from a specialist support worker for people affected by suicide, including friends, whanau, witnesses, and discoverers of the suicide.
• Information and assistance with the coronial process and support at inquests.
• Free emotional and social support after suicide and referral to pre-approved counselling services.
• Practical support dealing with Police and other authorities, organising specialist cleaning services, and other support as needed during crisis.

See here for more information on Suicide.

Support after homicide

• Someone to listen, talk with, and support you to cope through your trauma and loss.
• Help to understand your rights and make informed choices.
• Information and help to answer your questions.
• Help to access local services to suit your situation.
• Practical support and assistance to deal with things like funeral and coronial processes.
• Someone to assist and support you at court trials, hearings, parole hearings, and dealing with Police or other government agencies.
• Help to prepare Victim Impact Statements or other important documentation.
• Financial assistance for victims of homicide to assist with your general costs towards recovery, and participation in the justice process.

See here for more information on Homicide.

All Manaaki Tāngata | Victim Support services are FREE.

How to access our service:

Call 0800 VICTIM (0800 842 846), 24/7